1:1 Online Coaching

Cancellation Policy

Appointments All physiotherapy sessions must be booked in advance through the website or by direct contact. Sessions are subject to availability. Cancellations & Rescheduling A minimum of 24 hours’ notice is required to cancel or reschedule an appointment. Cancellations made within less than 24 hours, or missed appointments, may be charged in full. Late Arrivals If you arrive late, your session may be shortened to avoid impacting other clients. The full session fee will still apply. Payment Payment is required at the time of booking or immediately after the session, depending on the service selected. Packages must be paid in full upfront unless otherwise agreed. Packages Treatment packages (e.g. block of 8 sessions) are valid for a set period (e.g. 3–6 months) from the date of purchase. Unused sessions after this period may be forfeited. Health & Responsibility Clients are responsible for providing accurate health information prior to treatment. Physiotherapy involves movement-based work, and while all care is taken, participation is at your own risk. Refund Policy Refunds are not offered for completed sessions or partially used packages.